Effective Date: August 4, 2026
Orange County Fumigation is a trading name of Fume Control, Inc (“Orange County Fumigation,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, communicate with us, or otherwise interact with our business.
By using our website or providing your information, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
We may collect information that identifies, relates to, describes, or could reasonably be linked to you.
Personal Information
This may include:
- Name
- Email address
- Phone number
- Property address
- Billing address
- City, State and ZIP Code
- Service request details
- Photos or documents you voluntarily provide
- Communication preferences
Technical Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of access
- Website usage statistics
How We Collect Information
Information may be collected when you:
- Complete a contact form
- Request an inspection or estimate
- Schedule services
- Call our office
- Send an email
- Send us a text message
- Subscribe to updates
- Interact with our website
- Leave reviews or testimonials
- Communicate through online chat or social media
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Provide estimates
- Schedule appointments
- Deliver fumigation and pest control services
- Communicate regarding existing services
- Send appointment reminders
- Process payments
- Improve customer service
- Improve our website
- Analyze website traffic
- Comply with legal obligations
- Detect fraud or misuse
- Send promotional communications when permitted by law and with your consent where required
Text Messaging (SMS) Privacy
If you choose to receive text messages from Orange County Fumigation, we may send messages regarding:
- Appointment confirmations
- Appointment reminders
- Estimate scheduling
- Service updates
- Responses to customer inquiries
- Customer support communications
- Follow-up messages
- Promotional offers and special discounts (only when you have provided the appropriate consent)
Message frequency varies based on your interactions with us.
Message and data rates may apply according to your wireless carrier.
You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us using the information provided below.
Your consent to receive SMS messages is not a condition of purchasing any goods or services.
Mobile Information
We respect your mobile privacy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers who assist us in providing customer support, appointment scheduling, website hosting, payment processing, or text messaging services is permitted only to the extent necessary to provide those services.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.
Legal Basis for Processing
Where applicable, we collect and process personal information because:
- You requested information or services.
- You consented to receive communications.
- Processing is necessary to perform our services.
- We have legitimate business interests.
- We are required to comply with legal obligations.
Cookies and Similar Technologies
Our website may use:
- Cookies
- Analytics technologies
- Log files
- Session cookies
- Persistent cookies
These technologies help us:
- Improve website performance
- Understand visitor behavior
- Remember preferences
- Enhance user experience
- Detect website errors
You may disable cookies through your browser settings; however, some website features may not function properly.
Analytics
We may use analytics services to better understand how visitors use our website.
Analytics information may include:
- Pages viewed
- Time on site
- Click activity
- Device information
- Geographic region
- Referral sources
This information is generally aggregated and helps improve our services.
Third-Party Service Providers
We may use trusted third-party providers to assist with business operations, including:
- Website hosting
- Customer Relationship Management (CRM)
- Appointment scheduling
- Payment processing
- Email communications
- SMS messaging
- Analytics
- Spam protection
- Customer support tools
These providers receive only the information necessary to perform their services on our behalf.
Sharing Your Information
We do not sell your personal information.
We may share information only when necessary to:
- Provide requested services
- Process payments
- Schedule appointments
- Deliver SMS communications
- Comply with legal obligations
- Protect our rights
- Complete business transactions permitted by law
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collect.
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of eligible personal information.
- Request information about how your data is used.
- Limit certain uses of sensitive personal information where applicable.
- Not be discriminated against for exercising your privacy rights.
To exercise your rights, please contact us using the contact information below.
We will respond within the time required by applicable law.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain customer records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Meet accounting and tax requirements
When information is no longer required, we securely delete or anonymize it where appropriate.
Children’s Privacy
Our services are intended for adults.
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will promptly delete it.
External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.
The Effective Date at the top of this page will indicate the most recent revision.
Continued use of our website following changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us.
Fume Control Inc, DBA Orange County Fumigation
Phone: (657) 608-2488
Email: info@orangecountyfumigation.com
Website: https://orangecountyfumigation.com
Mailing Address: 4227 W Regent Dr, Santa Ana, CA 92704
Thank you for trusting Orange County Fumigation. We value your privacy and are committed to handling your personal information responsibly and transparently.